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Connect/Imports

How do I bring in past data?

Upload a file of existing customers. They become profiles first, so new activity joins them automatically later.

Read the import guide→

Import with a safety net

  1. 01UploadCSV, JSON, or JSONL up to 32 MB.
  2. 02Map the columnsAether suggests a mapping; you adjust it.
  3. 03Dry runSee what would happen before anything changes.
  4. 04Commit — or roll backConfirm the import, and undo it if needed.
import  customers.csv
→ map     email, name, created_at
→ dry run 12,408 rows · 3 warnings
→ commit

Good to know

  • →History becomes profiles first
  • →New activity joins the same profile
  • →A person approves every import
  • →Imports can be rolled back