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AetherDocs0.1.0-alpha.0

Follow a customer to purchase

See every step a customer took, from the first ad to the sale, in one place.

  1. 01Open ProfilesSearch for the customer by name or email.
  2. 02Open Profile 360Check the match evidence to confirm these records are one person.
  3. 03Open TimelineRead everything they did in order: ad, visit, sign-up, app, email, agent chat, purchase.
  4. 04Open JourneysPick the journey that ended in the purchase.
  5. 05Inspect touchpointsClick any step to see where it came from.
  6. 06Open ValueSee which steps helped, and how much credit each got.
  7. 07Apply a campaign lensBring forward only the steps tied to one campaign.
◈What you’ll seeOne history instead of seven separate records, with the reason behind every match.