Journeys
A journey is the path someone takes through your product — signing up, checking out, an agent-assisted task — step by step.
A signal is one event. A journey groups many under one lifecycle, so you can ask how far people got and where they dropped off.
Example: ecommerce checkout
product_viewedfirst touch
→cart_item_addedintent
→checkout_startedjourney starts
→shippingcheckpoint
→paymentcheckpoint
→order_completed$29.99 · completed
Lifecycle events
journey_started, journey_checkpoint, journey_paused, journey_resumed, journey_continued, journey_completed, journey_abandoned. Each carries journeyId, journeyName, journeyType, and journeyStatus.
Same concept, different resolution